What the Critics Say

Below are a few of the many notes of thanks I have received over the years for providing helpful, professional plant care information not available elsewhere. The quotes are unedited, but the names have been changed to respect privacy.

Hi Will,

You just can’t imagine how excited I am to finally know the name of the plant given to me some 30 years ago. The service provided (quality and rapidity) is extraordinary. Thank you ever so much. ~Nancy.

Thank you for the help in diagnosing the problem with our ponytail palm. Your reply helped answer our questions. I am very impressed that you take the time as a volunteer to help people solve their plant problems. Many thanks to you ~Frank

Thank you, Will! Your help was perfect. I found a supplier and hope to get it in time for Christmas. I will pass on this site to my friends. Your professionalism and expedience was delightfully refreshing!!! ~Zee

Will Creed was exactly what I needed to solve my plant crisis! I wrote and submitted a question about a plant that was rapidly dying, and asked for a quick reply without really expecting to hear back for 1-2 weeks. Mr. Creed e-mailed me a detailed and extremely helpful answer WITHIN 24 HOURS! You don’t even get that kind of help from a phone call to some company’s customer service line anymore (and those people get paid!) There are several reasons I was delighted by this response: 1)It was detailed and well thought-out; 2)it addressed and answered all of my concerns exactly; and 3)it was extremely polite despite the fact that my mistake may have been a foolish one. Mr. Creed identified my problem, helped me to understand the cause, and provided me with a solution. Thank you so much! ~Diana

When I first submitted my question to you, I had not viewed your credentials; I merely assumed that you were a friendly, anonymous voice from a local florist chain. When I received your answer, I was amazed. I express my delight in the detail and the knowledge put forth in your reply. Now, I am both humbled and amazed! I had no idea that I was contacting an independent, TRUE expert in the field; in fact, I feel rather foolish for having wasted your certainly valuable time with such a silly question about one little Pachira from Target. ~Rachel

I write this only to further emphasize the depth of my gratitude and respect for your help; although I am an anonymous fool who mistreated an innocent houseplant, you responded as though I were as important as one of the large companies who seek your expert consultation. This sort of selfless gesture is so rare, these days that I felt it necessary to acknowledge it. ~Diana

Mr. Creed – Thanks for taking the time to prepare such a complete and insightful answer to my question! — You identified an area of concern that I must address but hadn’t even thought of (sensitivity of plant to low temps in aircraft luggage area). I was actually hoping to get you as an advisor, as the previous write-ups I’ve seen done by you are consistently outstanding. Almost so good that I wondered if they were for real or not — Now I know, and couldn’t be more pleased with your advice — Thanks again!!   ~Greg

I have never used this site before and I am a convert! My question was answered quickly, thoroughly, and clearly. Before finding this site, I had looked through many indoor plant websites but didn’t find the specific information I was seeking. This site will save me a lot of time and frustration. I have other questions lined up for Mr. Creed and in other subjects for other experts. Thank you much! ~Karen

He was very thorough in his answer. He gave much thought to his answer. He also sent me articles on other plants I have. This information is much appreciated. He gave me more information then I received from any of the personnel at the garden centers. ~Darrell

Will, Thanks for sharing your impressive knowledge in such a thorough and profession manner — you do volunteer work as though you were being paid for it. It’s easy to see you’re a professional writer — you’re very good. And you’re a credit to volunteers. Thanks again, ~John

Will answered my question in less than 2 hours. I was impressed by his knowledge and willingness to help me solve my problem with my plant. ~Debbie

Very quick and detailed response with very helpful advice. Must be difficult advising remotely when you can’t see the plant so thanks for all the details!~ Sarah

Will Creed answered in very precise and expertly clear detail. He knows his material regarding the questions posed. I thank him for his help as well as giving his reasons for his answers, e.g. why the plant is better off pot bound rather than in an overly large container.  ~ Larry

I am truly impressed with the professional service I have received. Not having pruned a large houseplant before has been somewhat stressful. I am thankful to Will Creed for easing my mind in that I can do so without harm done. I have not used this site before. I will definitely share my wonderful experiences; with many as I work in a company, with over 3000 employees. – Laurie

Will’s response was so right to the point Perfect! I just want you to know how pleased I am. Sincerely, ~Sheryl

He was the only person on the whole World Wide Web that answered my question correctly and gave details. He gave me everything I needed to know. Without giving me the run around.  – Matt

Thank you so much for your help, quick response and professionalism! It is refreshing in this day and age! Much appreciated! ~Linda

Wow! Your response makes perfect sense. It’s amazing how much I learned from you in a single response. Thank so much. I will take your advice. ~Kai

His answer was what I needed to hear. I have called so many nurseries & nobody has even heard of a Rozelea. So thank you SO, So much! ~Kathy

Will’s answer was straight to the point. He was unsure about what part of the plant I was referring, so he answered the question so that I would get the answer I was looking for. His help was much appreciated. Thanks a bunch! ~Chantal

As you say, not good news but a firm answer, which is what I really needed. I will definitely be recommending you to everyone I know, I think what you do is invaluable. ~Kerry

Wow, I got the answer to my question so fast! Will Creed answered every one of my questions and added even more knowledgeable information that was clear and helpful to hear. I decided to stick with my plant, take his advice and put my new green thumb to work. Thank You! ~Joseph

Thank you Will for the timely response.  What a great service!  Your answer was very clear and you provided the exact information that I needed.  ~Velma

I would like to thank you so much for the expertise advice I received.  Not only was the answer to my question addressed with precision it was educational, informative, and instructive.  I will highly recommend anyone to use your web site when seeking answers to questions they may have.  Again, thank you so much. ~Jeanene

Thank you so much! I have been scouring every book and website I could find to figure out what it was. :) ~Becca

I will send a donation to your site tomorrow (when I get paid) – I am so grateful for your help!! I hate to see such a neat older tree just go to waste and I have no familiarity with these at all. You have been a wonderful resource in this project. ~Hillary

To someone like me, and there are many, who care about their plants, are having a problem, have looked at books, asked around, and searched the Internet, to find a hand that is outreached and willing to share expertise, believe me, it is priceless.  I thank you! ~Beryl

I just wanted to thank you.  The information that you gave kept my little plant from dying. ~Sara

I would like to thank you for your help a few years back with my Ficus tree. It has been in great condition now with the help you supplied. It is healthy, green , and in need of a clipping this spring. ~John

Thank you for your advice. I will water it less frequently. The climate here is rather hot and dry, so I guess that’s why I’m more inclined to over water them. I enjoyed browsing your site. I found it very informative! Also your donations to schools impacted by 9/11 is to be commended. Once again, thank you for your response. ~Hadassah

Thank you very much for your courtesy and professionalism.  For a pro like you in New York City to reach out to Albuquerque on a Sunday afternoon with my plant problem is heart-warming. You are a public  treasure! ~Carroll

I am a huge plant enthusiast; I have cared for a vast number and variety of plants over the past twenty years, and own many guides for plant use and care; I however, could not locate in any a description of Castanospermum (Lucky Bean Plant); I was, therefore, most pleased to find your expertise online. An aspect you use in which to accurately gauge the plant’s need for water, such as: “allow the soil to dry to the touch…” is a tool that I find to be more precise, rather than the more-vague, “water moderately at all times…”, which can lead to personal interpretation, and inaccuracy. Your information has led me to purchase a plant that I was otherwise hesitant to consider adding to my collection, for lack of care instructions. Thank you for your help. ~Donna

EXCELLENT WEBSITE!!!!!!   Will knows his stuff!!!!  Highly recommended to any non-green thumbs…..even to the green ones…..cause you don’t know all Will knows!!! ~Janice

I read most every link on your website and now I know why most directions and advice from retailers like Wal-Mart don’t work.  I do plan on getting another one when they arrive in this area again and I have a bright place to put it.  I also wanted to donate $10 for the bulletins.  Thanks so much for your help!   ~Lorie

Will Creed was the only person who was able to help me. I’ve tried for a long time to learn what my plant is and how to care for it. He was the only person who gave me proper information after I sent him a picture of the plant. Bravo for Will! He’s the very best!! ~Janine

You are absolutely the best. I have tried in vain for quite a while to get information on this pretty plant, and you are the only one who has been able to help me! ~Madelyn

Thank you very, very much. The information is clear and I will definitely make a contribution in the near future for I have searched for the last 4 months for someone knowledgeable to advise me on this with reluctant responses or no reply at all. I thank you. ~Lisa

I feel very fortunate to have found Will as a resource for plant info! Will is far better than any plant book I could buy, hoping to understand it. The title “expert” couldn’t be applied to a more worthy person. Thank you again for all your help Will! ~Jeanette

The answer was surprising, but understandable. I’ve learned something new. Thanks. ~Linda

I know absolutely nothing about plants; Will was very knowledgeable it was like he knew the answer before I could even finish typing. ~Amy

I can’t believe how fast I got a response. It is amazing to me that for free I can ask a question and get such a fast and detailed response. Thanks! ~Sarah

Several months ago I sent you a question about some Janet Craig plants that I had gotten a little leggy.  You let me know that I could cut the trunks and root the new sections.  I wanted to follow up to let you know the plants are doing GREAT!  Each plant has since grown new leaves and the trunks have all re-rooted and have produced 4 new pots of Janet Craig plants in our house. ~Jordan

I am so glad I asked Will for advice. I would do it again in a heart beat. It probably kept me from actually killing my plant. Would recommend this site to anyone with plants. Thanks, Jackie

Thanks a lot for advice. I’m doing better with plant and feel more comfortable with it because of you. Thanks, Shelli

Wow, I am thoroughly impressed to receive Will’s comprehensive answer so promptly! And for free! Thank you, Will for providing a great service. ~Sue

P.S. Check out Will’s blog for more terrific houseplant advice.

Thanks Will! You are the only person that has responded to me out of three
sites I’ve tried. ~Greg

Thanks for the information. I could not find soil conditions and pH needs on any other site. I will try your suggestions and see if it can be turned around. ~Nancy

o read more reviews of Will Creed’s informative replies, go to http://www.allexperts.com/expert.cgi?m=12&catID=721&expID=36113

 

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